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At Renwick Psychology, I want you to be happy with your purchase. If you need to return an item, please read the policy below.
For most items purchased online, you have 14 days from the day after receiving your order to notify me that you wish to cancel your purchase. You then have a further 14 days to return the item.
Items should be returned in their original condition and packaged securely to prevent damage during transit.
Please take care when unpacking your posters, prints and framed artwork. If you change your mind, eligible items can be returned within the cancellation period, provided they are handled appropriately and returned securely.
Please contact me before sending any artwork back so I can provide the necessary instructions.
Books and card products may be returned under the same cancellation policy, provided they meet the applicable return requirements. Please ensure books are in good condition and card packs remain complete, with packaging intact where possible.
If your order arrives damaged, faulty or incorrect, please contact me as soon as possible, including your order details and photographs where appropriate.
I will work with you to resolve the issue through a refund, replacement or other remedy in accordance with your statutory rights.
For change-of-mind returns, customers are responsible for return postage costs, provided this was made clear before purchase. Please use suitable protective packaging, particularly for framed artwork.
If an item is faulty, damaged or incorrect, please contact me before returning it so that appropriate arrangements can be made.
Once an eligible return has been received, refunds will be processed within the legally required timeframe and issued using the original payment method where possible. For eligible cancellations, refunds include the cost of standard delivery; additional charges for premium delivery are not normally refundable.
Please contact me before returning an item, quoting your order number and explaining the reason for your return.
Return address:
Please use the return addressRenwick Psychology
First Floor, Swan Buildings
20
Swan Street
Manchester
M4 5JW
Thank you for supporting Renwick Psychology and The Renwick Spiritual Collection.
Last updated: 13 September 2026
Renwick Psychology respects your privacy and is committed to protecting your personal information.
When you use this website, contact me through the contact form, or make a donation through PayPal, I may collect information such as your name, email address, telephone number and any information you choose to include in your enquiry.
Your information is used only for legitimate business purposes, including responding to enquiries, providing services, administering donations and meeting legal or accounting requirements.
I do not sell, rent or share your personal information for marketing purposes. Where necessary, information may be processed by trusted third-party providers, including 123 Reg for website services and PayPal for donations. These providers have their own privacy policies.
Please do not submit confidential medical, psychological or other sensitive information through the website contact form.
I retain personal information only for as long as reasonably necessary and take appropriate measures to keep it secure.
You have rights under UK data protection law, including the right to request access to, correction or deletion of your personal information in certain circumstances.
If you have any questions about how your information is handled, please contact:
Renwick Psychology
Email: hello@renwickpsychology.com
Renwick Psychology
First Floor, Swan Buildings
20
Swan Street
Manchester
M4 5JW
Copyright © 2026 Renwick Psychology - All Rights Reserved.
